Joseph H. Schuessler Ph.D.

Appendix 2 – Survey Instrument

General Deterrence Theory: Assessing Information System Security Effectiveness in Large Versus Small Businesses

Thank you for taking the time to respond to this survey.  The Association of Information Technology Professionals (AITP) partners with educational institutions and others in order to provide information that advances the knowledge of IT professionals.  The purpose of this research study is to compare and contrast how small versus large sized businesses and address their information systems security concerns.  The approximate time to complete this survey is 10-20 minutes.  You must be 18 years of age or older to participate in this study.  If you choose not to participate in this study there will be no adverse consequences and your consent is provided by completing the survey instrument.  No individual responses will be reported and data will be reported on a group basis only.  As compensation for your efforts, you will be provided with immediate feedback by being directed to a website that contains your responses along with a summary of the responses of others who have participated in this research study.  Please remember, no identifying information will be reported.  Additionally, the AITP will be provided with an executive summary of the findings for dissemination to the membership.  If you wish, you may complete part of the survey and continue again at a later time without losing your responses.  Simply re-click the link in the email and follow the on-screen instructions.  However, only after submitting the completed survey will you be directed to the site containing the results of the survey.  If you have questions regarding this study, please contact Joseph H. Schuessler at joseph.schuessler@unt.edu or 940-565-3128 in the ITDS department of the College of Business.  Alternatively, you may contact Dr. John Windsor at john.windsor@unt.edu or 940-565-4147 in the ITDS department of the College of Business.  This project has been reviewed and approved by the University of North Texas Institutional Review Board (940)565-3940.  You are welcome to print this page for your records.


Using the definitions below, please rate on a scale of 1 to 7 (1 being for the least effective and 7 for being the most effective) the effectiveness of your organization's efforts in protecting it's Information System assets.

Deterrence is defined as “the inhibition of criminal behavior by fear, especially of punishment.” In other words, deterrence activities provide disincentives for would-be computer abusers. Examples of deterrent efforts include “administrative policies, employee training, and visible security functions”

Prevention is defined as a hindrance or an obstacle. These can include physical obstacles such as guards, locked doors, and so on and/or software tools such as authentication devices and firewalls.

Detection is defined as the act or process of discovery.  As it relates to information systems (IS), it is the process of attempting to discover security breaches within an organization by examining system logs, monitoring suspicious activity reports, and so on.

Remedy is defined as “a legal order of preventing or redressing a wrong or enforcing a right.”  Remedies serve as a way for an organization to seek restitution in some fashion, whether through internal sanctions such as reprimands or termination, or externally through legal or regulatory systems.

 

Least Effective (1)

2

3

4

5

6

Most Effective (7)

Overall deterrent effect

Overall preventive effect

Overall detection effect

Overall remedy effect

Effect in protecting hardware

Effect in protecting software

Effect in protecting computing services

Effect in protecting data

 


The information security function is primarily viewed as:

an administrative job focused on granting user access and establishing degrees of privilege.  
critical to the long-term survival of the organization with emphasis on maintaining relationships with employees, business partners and government regulators.  
technically oriented with an emphasis on addressing authentication and authorization issues and maintaining physical security of computer resources.  
as a resource to maintain compliance with information security standards and best practices.  

The senior information security manager is:

a part-time position with the duties to implement technical solutions to authentication and authorization issues and physically secure the computing resources.  
a full-time position with the administrative duties of granting user access and monitoring authentication issues.  
a full-time position where the primary duties consists of conducting periodic risk analysis, implementing ‘best practices’ and monitoring user compliance.  
a full-time position where the primary duty is establishing and maintaining relationships with employees, business partners, information security vendors, management and government.  

Please indicate the frequency of top management’s participation in information security planning:

almost always  
frequent  
infrequent  
seldom  

Please indicate the frequency of user participation in information security planning:

almost always  
frequent  
infrequent  
seldom  

The performance criteria for the information security function are:

long-term impact on the organization and support of organizational goals and objectives.  
there are no performance reviews of the information security function.  
ability to address authentication and authorization issues and minimizing costs.  
compliance with ‘best practices’ and information security laws.  

The development or implementation of information security controls is primarily triggered by:

perceived need on the part of the information security manager.  
an information security budget and a need to get the ‘most bang for the buck’  
a need to comply with ‘best practices’ and information security laws.  
needs identified during long-term business planning.  

The senior information security manager is __________ levels below the CEO:

One  
Two  
Three  
Four or more  

Please indicate the frequency of the senior information security manager’s participation in business planning:

almost always  
frequent  
infrequent  
seldom  

 


Please indicate by selecting the appropriate number the extent to which you agree or disagree with the following statements as they relate to your organization's portfolio of existing information systems (1 meaning strongly disagree and 7 meaning strongly agree).

 

Strongly Disagree (1)

2

3

4

5

6

Strongly Agree (7)

IS is used to offer significant new features to the existing product line

IS is not vital to our organization.

IS is looked at as a competitive resource

IS breakdown for extended periods will affect organizational activities severely

Our company relies heavily on IS for efficient operation

IS breakdown will critically affect one or more functional departments

IS breakdown will affect our database access

IS breakdown will affect overall coordination within our organization

Please indicate by selecting the appropriate number the significance of the following items as components of your portfolio of planned system development projects (1 being least significant and 7 being most significant).

 

Least Significant (1)

2

3

4

5

6

Most Significant (7)

Projects involving applications of new technologies

Projects involving development of new areas of application

Projects involving cost displacement or cost reduction

Projects focusing on routine maintenance to meet evolving business needs, new regulatory or legal requirements

Projects focusing on existing systems enhancements

Projects whose primary benefit is providing new decision support information to top management

Projects whose primary benefit is providing new decision support information to middle and lower levels of management

Projects which will allow the company to develop and offer new products or services for sale

Projects which enable development of new administrative control and planning process

Projects which offer significant tangible benefits through improved operational efficiencies

Projects which appear to offer new ways for company to compete

 


Please rate on a scale of 1 to 7 (1 being the lowest degree and 7 being the highest degree) the degree to which each potential threat listed below has on your organization's information system.

 

Lowest Degree (1)

2

3

4

5

6

Highest Degree (7)

Accidental entry of bad data

Accidental destruction of hardware

Accidental destruction of data

Failure to follow policies and procedures

Technical software failures or errors

Forces of nature

Acts of human error or failure

Disgruntled employees

Pandemics

Social engineering

Deliberate software attacks

Deliberate acts of espionage or trespass (unauthorized access and/or data collection)

Deliberate acts of theft

Quality of service deviations from service providers such as electricity, Internet, and so on.

 

 


Please indicate whether your organization:

 

Yes

No

Has an information systems security policy

Has scheduled, periodic reviews of the information systems security policy

Has a management framework to initiate and control implementation of IS security

Has an accounting of all information, software, and physical assets

Reinforces information security responsibilities to employees throughout their career

Has a formal reporting procedure for identified security incidents and weaknesses

Has a formal reporting procedure for identified software malfunctions

Has established physical and environmental security controls for hardware assets

Has established incident management procedures for information system security incidents

Plans for procurement of new information systems when capacity dictates

Has formal acceptance criteria for new information systems acquired

Has a formal policy requiring compliance with software licenses

Has a formal policy to protect against risks associated with obtaining files from unauthorized sources

Has installed and regularly updates anti-viral software

Conducts regular reviews of systems that contain identifiable patron information, and the presence of any unapproved files or unauthorized amendments is investigated

Checks any electronic mail attachment for malicious software before use

Has a management procedure to deal with reporting and recovering from viral infections

Backs-up copies of essential information and software on a scheduled basis

Has a written access control policy that dictates authorized information system privileges

Has set user access management policies on each system, including password requirements

Has a system policy on password selection and use

Has a system requirement for password expiration

Has a password requirement for password length and complexity

Has a requirement that no passwords are stored in any automated log-on process

Has a system requirement that controls the access rights of users

Has a written policy on appropriate network use, authorization procedures, and management controls

Limits menu and submenu items on terminals

Has a system requirement that prevents unlimited network roaming

Has a system requirement that enforces specified application systems and/or security gateways for external network users

Has a system requirement that requires source to destination communications via security gateways (firewalls)

Has a system requirement that allows access only to specified network ports

Has a system requirement that does not display system or application identifiers until a user has successfully logged on

Has a system requirement that displays a general warning notice that the computer should only be accessed by authorized users

Has a system requirement that does not display help messages during the logon procedure that would aid an unauthorized user

Has a system requirement that logs both the system and security events

Has procedures for monitoring both system and security logs

Has a system requirement for clock synchronization

Has a business continuity plan

Has established and implemented policies to ensure compliance with copyright law

Regularly audits the information systems for compliance with security standards

 


Countermeasures are defined as an array of organizational devices to deter, prevent, or detect security breaches.  With this in mind, please consider the following question:

Please rate on a scale of 1 to 7 (1 being little or no use and 7 being used extensively) your organization's use of each countermeasure listed below.

 

Little or no use (1)

2

3

4

5

6

Used extensively (7)

Suspicious activity reports generated from intrusion detection systems

Alarm systems to protect from intrusion and fire

Penetration/Vulnerability testing

Audit of various system logs

Encourage violations reporting

Warning signs informing violators of possible protective measures and civil/legal remedies

Use of cameras to demonstrate monitoring of sensitive areas

Consistently apply organization's security policy

Plan for various contingencies

Drill to make sure contingency plans are effective

Perform background checks as condition of employment or promotion

Manage patch and update procedures

Use of redundant assets and facilities

Use of auto account lock/logoff

Use of rights management to control access to workstation/network resources

User (re)training/(re)education

Use of firewalls

Media backup

Password policies that enforce strength and frequency of change

Physical area security

Publish formal standards

Use of virus protection software

Work with external legal and regulatory entities to enforce and protect the organization's interests

Use internal measures such as verbal warnings, reprimands, and termination to enforce and protect the organization's interests

 


Please indicate your organization's primary industry affiliation.

ACCOMMODATION AND FOOD SERVICES  
ADMINISTRATIVE AND SUPPORT, WASTE MANAGEMENT AND REMEDIATION SERVICES  
AGRICULTURE, FORESTRY, FISHING AND HUNTING  
ARTS, ENTERTAINMENT AND RECREATION  
CONSTRUCTION  
EDUCATIONAL SERVICES  
FINANCE AND INSURANCE  
HEALTH CARE AND SOCIAL ASSISTANCE  
INFORMATION  
MANAGEMENT OF COMPANIES AND ENTERPRISES  
MANUFACTURING  
MINING  
PROFESSIONAL, SCIENTIFIC AND TECHNICAL SERVICES  
PUBLIC ADMINISTRATION  
REAL ESTATE AND RENTAL AND LEASING  
RETAIL TRADE  
TRANSPORTATION  
UTILITIES  
WHOLESALE TRADE  
OTHER SERVICES  

 


Average number of employees in your entire organization?

0-100  
101-500  
501-1000  
1001-1500  
Greater than 1500  

Average annual receipts of your organization (in millions of dollars)?

$0 - $0.75  
$.76 - $2.0  
$2.1 - $3.5  
$3.6 - $4.5  
$4.6-$6.5  
$6.6 - $7.5  
$7.6 - $8.0  
$8.1 - $9.0  
$9.1 - $10.5  
$10.6 - $11.0  
$11.1 - $11.5  

$11.6 - $12.0  
$12.1 - $12.5  
$12.6 - $13.0  
$13.1 - $13.5  
$13.6 - $15.0  
$15.1 - $16.5  
$16.6 - $17.0  
$17.1 - $18.5  
$18.5 - $19.0  
$19.1 - $21.0  
$21.1 - $23.0  

$23.1 - $23.5  
$23.6 - $25.0  
$25.1 - $25.5  
$25.6 - $26.5  
$26.6 - $27.0  
$27.1 - $31.0  
$31.1 - $31.5  
$31.6 - $32.5  
Greater than $32.5  

Are your organization's financial assets (as reported on your organization's annual finanical statements) worth over $165 million dollars?

Yes  
No  

What portion of your IT budget is spent on IT security?

Less than 1%  
1%-2%  
3%-5%  
6%-7%  
8%-10%  
More than 10%  
Unknown  

How long have you been employed by your organization (in years)?


Format: 99

What is your occupational role in your organization?

What is your AITP membership classification?

Gender

Male  
Female  

What is your age?


18 - 20  
21 - 24  
25 - 29  
30 - 34  
35 - 39  
40 - 44  
45 - 49  
50 or older  

What is the highest level of education you have attained to date?

High school graduate or less  
Attending/attended college 1 - 3 years  
Graduated from 4 year college  
Postgraduate study or degree  

Thank you for completing the survey.  Your responses will help academicians and practitioners alike in assessing information systems security effectiveness as well as the relationships between various threats and countermeasures.  Should you have any questions, please feel free to contact Joseph H. Schuessler at joseph.schuessler@unt.edu or at 940-565-3128.  Again thank you for your time and responses.

Please note, when you click the submit button below, you will be redirected to a site providing you with immediate feedback about your answers as well as those provided by others taking this survey.  Please save the URL as a bookmark or favorite so that you may revisit the site as more surveys are received.  The password for the site is "GDT" without the quotes.

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